https://helpforum.sky.com/t5/Sky-Glass/Picture-issue/m-p/4909905#M158727 <P>Hi <a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4329803">@IanTay</a>&nbsp;</P><P>&nbsp;</P><P>This can be caused by a software issue. In the first instance turn off your Sky glass and unplug from the wall for at least 10 minutes. Other users have reported leaving unplugged overnight can also resolve.</P><P>&nbsp;</P><P>If this doesn't work you will need to call Sky and claim if under warranty (we are fellow subscribers here on the community)</P><P>&nbsp;</P><P>MikeAlanR</P> Thu, 13 Feb 2025 11:14:50 GMT mikealanr 2025-02-13T11:14:50Z https://helpforum.sky.com/t5/Sky-Glass/Picture-issue/m-p/4909889#M158725 <P>Green bar down right side of scren</P> Thu, 13 Feb 2025 10:55:36 GMT https://helpforum.sky.com/t5/Sky-Glass/Picture-issue/m-p/4909889#M158725 IanTay 2025-02-13T10:55:36Z https://helpforum.sky.com/t5/Sky-Glass/Picture-issue/m-p/4909905#M158727 <P>Hi <a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4329803">@IanTay</a>&nbsp;</P><P>&nbsp;</P><P>This can be caused by a software issue. In the first instance turn off your Sky glass and unplug from the wall for at least 10 minutes. Other users have reported leaving unplugged overnight can also resolve.</P><P>&nbsp;</P><P>If this doesn't work you will need to call Sky and claim if under warranty (we are fellow subscribers here on the community)</P><P>&nbsp;</P><P>MikeAlanR</P> Thu, 13 Feb 2025 11:14:50 GMT https://helpforum.sky.com/t5/Sky-Glass/Picture-issue/m-p/4909905#M158727 mikealanr 2025-02-13T11:14:50Z