topic Re: How to dispose of a Sky Glass TV in Sky Glass

How to dispose of a Sky Glass TV

mrwwt — Tue, 11 Feb 2025 11:22:47 GMT

Hi all – just looking for some advice. I'm planning to buy my way out of my Sky Glass v1 contract (only £78 left to pay), and purchase the v2.

What is the best way people have found to get rid of a Sky Glass v1 TV. Would Sky just take it back to refurbish or recycle?

Thank you

Re: How to dispose of a Sky Glass TV

GD1 — Tue, 11 Feb 2025 11:26:35 GMT

@mrwwt There is no returns process for a Glass TV unless it was cancelled within the cool off period or faulty. There is no trade in for Glass either

You would need to arrange disposal yourself.

Re: How to dispose of a Sky Glass TV

BrynMeurig — Tue, 11 Feb 2025 11:30:52 GMT

Surely Sky have an obligation to dispose of the old set under the Waste Electrical and Electronic Equipment (WEEE) regulations if you're buying a new TV from them?

Re: How to dispose of a Sky Glass TV

SKY1992bf — Tue, 11 Feb 2025 11:36:18 GMT

@BrynMeurig wrote:
Surely Sky have an obligation to dispose of the old set under the Waste Electrical and Electronic Equipment (WEEE) regulations if you're buying a new TV from them?

@BrynMeurig nope, I'm sure if sky or any other company had an obligation then the facility would be available

Re: How to dispose of a Sky Glass TV

BrynMeurig — Tue, 11 Feb 2025 11:43:04 GMT

The information on ww.gov.uk begs to differ...

https://www.gov.uk/electricalwaste-producer-supplier-responsibilities

Re: How to dispose of a Sky Glass TV

mrwwt — Tue, 11 Feb 2025 11:44:47 GMT

I'm going to ring them up tomorrow when I go to order. I'll report back.

Re: How to dispose of a Sky Glass TV

stereohaven — Tue, 11 Feb 2025 11:53:35 GMT

@BrynMeurig wrote:
The information on ww.gov.uk begs to differ...
https://www.gov.uk/electricalwaste-producer-supplier-responsibilities

As does the very clear instructions on how to recycle Sky Glass provided by Sky:

https://www.sky.com/help/articles/recycle-sky-glass

Re: How to dispose of a Sky Glass TV

IntVic — Tue, 11 Feb 2025 11:55:59 GMT

@mrwwt look forward to your reporting back... the legislation appears to be clear, but I wonder about the enforcement.

Otherwise, I would think that a sale on eBay et al would at least generate a few quid for you.

There might be someone/charity you can donate it to.

Other than that... taking it to your local recycling centre.

Re: How to dispose of a Sky Glass TV

SKY1992bf — Tue, 11 Feb 2025 11:56:37 GMT

@stereohaven wrote:
@BrynMeurig wrote:
The information on ww.gov.uk begs to differ...
https://www.gov.uk/electricalwaste-producer-supplier-responsibilities

As does the very clear instructions on how to recycle Sky Glass provided by Sky:

https://www.sky.com/help/articles/recycle-sky-glass

@stereohaven good find

Re: How to dispose of a Sky Glass TV

Jporch316 — Tue, 11 Feb 2025 12:17:04 GMT

@BrynMeurig wrote:
Surely Sky have an obligation to dispose of the old set under the Waste Electrical and Electronic Equipment (WEEE) regulations if you're buying a new TV from them?

If this was the case then every TV manufacturer (let alone toaster kettle microwave fridge pc cooker manufacturer) would be forced to accept unwanted items.

Re: How to dispose of a Sky Glass TV

lettice — Tue, 11 Feb 2025 12:33:39 GMT

If you have a Currys near you, they take any tech 'with a plug on it' bought in their stores or elsewhere.

Have dropped plenty in there for recycling, rather than taking to the council recycling.

Its normally just a basket in the entrance, so no need to ask them.

Everytime I go in the store, there are all sorts in their basket, like toasters, vacuum cleaners, heaters, TVs, computers.

They do offer vouchers for some kit, quite limited.

Re: How to dispose of a Sky Glass TV

Ellie_TV — Tue, 11 Feb 2025 12:49:31 GMT

@mrwwt

There are currently 103 gen 1 Sky Glass TVs on eBay, and that number is likely to rise. You could always stick it on there for pick up only and see if you get lucky. You might get a bit of cash to put towards a gen2.

Re: How to dispose of a Sky Glass TV

Anonymous — Tue, 11 Feb 2025 14:40:13 GMT

There's a great guide of where you can recycle near you here.

Re: How to dispose of a Sky Glass TV

mrwwt — Tue, 11 Feb 2025 16:14:01 GMT

Thanks all – yes you can sell privatly or recycle it. Apparently Currys take them, you can drop them off in store and they'll give you a voucher and recycle it for you.

Officially there is no "upgrade programme" – I know we all pretty much knew that but as it was mentioned during the 2021 keynote, I think it's worth getting a response to it. The customer service rep was shocked when I mentioned it.

Re: How to dispose of a Sky Glass TV

TimmyBGood — Wed, 12 Feb 2025 08:58:54 GMT

@mrwwt wrote:

as it was mentioned during the 2021 keynote, I think it's worth getting a response

There's just no mechanism for it: inclusion in the launch event for the v1 turns out to have been a mistake.

Re: How to dispose of a Sky Glass TV

TimmyBGood — Wed, 12 Feb 2025 10:20:00 GMT

@BrynMeurig wrote:

The information on ww.gov.uk begs to differ...

https://www.gov.uk/electricalwaste-producer-supplier-responsibilities

The workaround was for large manufacturers / suppliers to contribute towards the cost of local authority waste reception sites. It would be utterly impractical for them to pay courier fees relating to customers return of large items for recycling unless that's alongside a new order.

https://www.gov.uk/electricalwaste-producer-supplier-responsibilities/set-up-an-alternative-take-back-service

Re: How to dispose of a Sky Glass TV

mrwwt — Wed, 12 Feb 2025 09:53:04 GMT

Just as a note to this, Sky's delivery partner lets you add "TV Recycling" to your delivery. When you place your Sky Glass order, you'll get a link to a tracking page from AIT Home Delivery, on this page you are able to select add-ons, including "TV Recycling". It's £15 so not a great deal, but just to let people know the option is there.

Re: How to dispose of a Sky Glass TV

Jporch316 — Wed, 12 Feb 2025 09:56:04 GMT

As I mentioned in the glass 2 thread the best go of recycling is to keep the unit working. Rather than pay to scrap it sell or gift it on .... seems a waste to recycle a working tv

Re: How to dispose of a Sky Glass TV

mrwwt — Wed, 12 Feb 2025 11:50:17 GMT

Does anyone know, when you factory reset and get rid of the TV (sell or recycle), will it be removed from my account. (This Gen 1 TV is currently the "Primary Device" on my account and, obviosuly, I'll want that to be the Gen 2 instead when it get here.

Re: How to dispose of a Sky Glass TV

SKY1992bf — Wed, 12 Feb 2025 11:54:21 GMT

@mrwwt wrote:
Does anyone know, when you factory reset and get rid of the TV (sell or recycle), will it be removed from my account. (This Gen 1 TV is currently the "Primary Device" on my account and, obviosuly, I'll want that to be the Gen 2 instead when it get here.

@mrwwt yes a factory reset wipes and removes a tv from your account