https://helpforum.sky.com/t5/Sky-Glass/Support/m-p/4906928#M158345 <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4327328">@Lyns12-</a>&nbsp; To get past the virtual assistant/chatbot simply stay silent when it asks questions and after a while you will put through to a member of the customer services team.</P> Mon, 10 Feb 2025 15:30:32 GMT Fothergill1 2025-02-10T15:30:32Z https://helpforum.sky.com/t5/Sky-Glass/Support/m-p/4906727#M158332 <P>I've been trying to to live chat/ message sky for last 90 minutes- can't get past virtual assistant! Any advice? Thanks&nbsp;</P> Mon, 10 Feb 2025 12:43:47 GMT https://helpforum.sky.com/t5/Sky-Glass/Support/m-p/4906727#M158332 Lyns12- 2025-02-10T12:43:47Z https://helpforum.sky.com/t5/Sky-Glass/Support/m-p/4906731#M158334 <P>Your best bet is probably to phone them.&nbsp;<BR /><BR /></P><P>Alternatively if it's not billing or account related maybe this community can help?</P> Mon, 10 Feb 2025 12:53:24 GMT https://helpforum.sky.com/t5/Sky-Glass/Support/m-p/4906731#M158334 Anonymous 2025-02-10T12:53:24Z https://helpforum.sky.com/t5/Sky-Glass/Support/m-p/4906928#M158345 <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4327328">@Lyns12-</a>&nbsp; To get past the virtual assistant/chatbot simply stay silent when it asks questions and after a while you will put through to a member of the customer services team.</P> Mon, 10 Feb 2025 15:30:32 GMT https://helpforum.sky.com/t5/Sky-Glass/Support/m-p/4906928#M158345 Fothergill1 2025-02-10T15:30:32Z