Pin won’t work

Sam881 — Sat, 08 Feb 2025 09:10:48 GMT

Hi my pin won't work. I've changed it and it still won't work

Re: Pin won’t work

mikealanr — Sat, 08 Feb 2025 09:33:59 GMT

Your pin is usually the last 4 digits of your mobile number. However if your still get no valid message try the following:

Press the Standby button on your Sky remote, the right-hand side of your Sky Glass TV or the bottom of your Sky Stream puck.
Switch your Sky Glass TV or Sky Stream puck off at the mains and unplug it.
Plug it back in and switch it back on at the mains.
Leave the Sky Glass TV or Sky Stream puck powered on for 30 minutes.
After 30 minutes, press the Standby button again.
Switch it off at the plug and switch it back on again. There’s no need to unplug it this time.
Press the Home button on the Sky remote.

After a few seconds, the Sky logo will show on screen as the TV or Sky Stream puck starts back up. The software version will now be updated to the latest version.

https://www.sky.com/help/articles/your-sky-glass-pin

If the above doesnt work you will need to call Sky (or we can escalate you post however this isn't instant, as we are fellow subscribers here on the community).

MikeAlanR

topic Pin won’t work in Sky Glass

Pin won’t work

Re: Pin won’t work