topic Re: Rubbish in Sky Glass

Rubbish

David434 — Fri, 10 Jan 2025 18:36:58 GMT

Sky glass rubbish I pay good money for a service that is not very good so I will be contacting sky to cancel it all

Re: Rubbish

TimmyBGood — Fri, 10 Jan 2025 18:47:04 GMT

Within the cooling off period you can do so: after the first month you'll need a more comprehensive argument than 'rubbish'

Re: Rubbish

David434 — Fri, 10 Jan 2025 18:49:43 GMT

No fit for purpose

Re: Rubbish

mikealanr — Fri, 10 Jan 2025 18:59:37 GMT

Hi @David434

I have 4 pucks and a 65" Glass and have had it 3 years. It works far better than Q ever did for me. Unless you tell us what you need help with, the community cant help you.

What exactly is the issue. Appreciate you are likely frustrated, but we are fellow customers not Sky. We aren't here to argue, but you need to give us a clue!

MikeAlanR

Re: Rubbish

curmudge0n — Fri, 10 Jan 2025 19:31:23 GMT

Totally agree. Sky glass has to be the worst consumer entertainment product I have ever tried to used.

Good luck contacting sky

When I go to the page with the form to submit an issue
https://www.sky.com/help/forms/complaints-roi

I get

Page Not Found

The address may be incorrect, or the page may have moved.

Click here to return to the help homepage.

Re: Rubbish

GD1 — Fri, 10 Jan 2025 19:42:29 GMT

@curmudge0n Whether if you have the falg set to Eir or UK the link is the same https://www.sky.com/help/articles/how-to-make-a-complaint

Re: Rubbish

curmudge0n — Fri, 10 Jan 2025 19:53:02 GMT

Thanks I tried that but get the same result on the UK page

https://www.sky.com/help/forms/complaints

Re: Rubbish

mikealanr — Fri, 10 Jan 2025 20:04:09 GMT

Hi @curmudge0n

Odd it's working for me on mobile and laptop.

MikeAlanR

Re: Rubbish

Mark39 — Fri, 10 Jan 2025 20:48:03 GMT

@David434 wrote:

No fit for purpose

That won't work either. The number of customers with correctly functioning Glass TVs would render that an ineffective argument too.