topic technical issue and netflix code ui-800-3 error in Sky Glass

technical issue and netflix code ui-800-3 error

chantaliz — Sun, 05 Jan 2025 19:10:56 GMT

Not sure what is happening, nothing is working, no sky glass tv working, technical issue and no netflix working coming up the ui-800-3 error. I tried unplugging, waiting a while and plugging a few times, not working, tried the puck box reset a few times, not working either, I changed the batteries of my puck remote, and it did not make any difference, what can be happening? help please.

Re: technical issue and netflix code ui-800-3 error

GD1 — Sun, 05 Jan 2025 19:14:01 GMT

@chantaliz The issue won't be with your remote so changing the batteries is pointless, you have a wifi connection or broadband issue.

Have your checked your broadband service is still up & running?

Re: technical issue and netflix code ui-800-3 error

chantaliz — Sun, 05 Jan 2025 19:31:09 GMT

Thank you for replying. Now the sky glass is working, I have not tried to connect with Netflix, I will do that tomorrow, I hope it is fixed. Thank you for giving me some hints. Have a good evening.