topic Bugs since last Glass update in Sky Glass

Bugs since last Glass update

FootPH1 — Fri, 27 Dec 2024 12:02:12 GMT

Hi,

just wondered if anyone else has been experiencing any bugs since the last update?

the 'Hello Sky turn on voice command' no longer works although, once on, all other aspects of the voice command work. Similarly, if the Glass has been left on standby for some time, the remote control power button will not turn the television on. I have to unplug it and plug it back in again, every time (not easily done when recovering from a dislocated shoulder!)

Anyone else experiencing similar. Should I be surprised that my Glass is truthfully just days out of its warranty when this emerged?

Re: Bugs since last Glass update

Jporch316 — Fri, 27 Dec 2024 12:54:41 GMT

@FootPH1 wrote:
Hi,

just wondered if anyone else has been experiencing any bugs since the last update?

the 'Hello Sky turn on voice command' no longer works although, once on, all other aspects of the voice command work. Similarly, if the Glass has been left on standby for some time, the remote control power button will not turn the television on. I have to unplug it and plug it back in again, every time (not easily done when recovering from a dislocated shoulder!)

Anyone else experiencing similar. Should I be surprised that my Glass is truthfully just days out of its warranty when this emerged?

try this for your hello sky issue

Switch tv to standby (either with remote, or with button on side of set)

Switch off at plug

Switch on at plug (no waiting necessary)

When red standby light comes on, press Home button on remote.

Re: Bugs since last Glass update

JimJammer — Sun, 05 Jan 2025 08:11:17 GMT

I seem to be having a problem with ITV specifically.

If I start watching a programme that is still live, it is played in a Sky Q-interface, rather than the ITV-X-interface. Then I fast forward the ads, and the two interfaces clash, and I can no longer watch my program, and ITV X has no record that I've been watching...

Re: Bugs since last Glass update

Jporch316 — Mon, 06 Jan 2025 18:02:56 GMT

@JimJammer wrote:
I seem to be having a problem with ITV specifically.

If I start watching a programme that is still live, it is played in a Sky Q-interface, rather than the ITV-X-interface. Then I fast forward the ads, and the two interfaces clash, and I can no longer watch my program, and ITV X has no record that I've been watching...

If you press the centre button on the remote a second time (after selecting the channel) it will make the mini screen fill the screen and you will then be able to fast forward