https://helpforum.sky.com/t5/Sky-Glass/Sky-glass/m-p/4858475#M155772 <P>My tv won't work due to your poor internet.</P><P>&nbsp;</P> Fri, 20 Dec 2024 19:14:42 GMT Sam13 2024-12-20T19:14:42Z https://helpforum.sky.com/t5/Sky-Glass/Sky-glass/m-p/4858475#M155772 <P>My tv won't work due to your poor internet.</P><P>&nbsp;</P> Fri, 20 Dec 2024 19:14:42 GMT https://helpforum.sky.com/t5/Sky-Glass/Sky-glass/m-p/4858475#M155772 Sam13 2024-12-20T19:14:42Z https://helpforum.sky.com/t5/Sky-Glass/Sky-glass/m-p/4858478#M155773 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4284595">@Sam13</a>&nbsp; You're not addressing Sky by posting here.</P> <P>&nbsp;</P> <P>What is your broadband speed?&nbsp; How is your Glass TV connecting to your hub?</P> <P>&nbsp;</P> <P>What speed are you getting to the Glass TV?&nbsp; &nbsp;Open netflix on Glass, go to Get Help, run connection test.</P> <P>&nbsp;</P> <P>You need a minimum of 25mbps for HD &amp; 35mbps for UHD, anything less and you will have issues with Glass.</P> Fri, 20 Dec 2024 20:02:44 GMT https://helpforum.sky.com/t5/Sky-Glass/Sky-glass/m-p/4858478#M155773 GD1 2024-12-20T20:02:44Z