topic Re: Frozen in Sky Glass

Frozen

Michael63 — Thu, 19 Dec 2024 17:08:34 GMT

Watching paramount, it keeps freezing and then can't do anything else, change program, it's just frozen 😑 tried Watching a different channel then come back to paramount but still on same program frozen. Wot will sort this program. Help.

Re: Frozen

MarkGoldsmith — Thu, 19 Dec 2024 17:24:02 GMT

Have you tried a reboot?

1. Go to Settings
2. Go to System Management
3. Press Select
4. Go to Resets and Updates
5. Press Select
6. Go to Restart Device
7. Press Select.

Note this will take a few minutes to reboot, so expect to see a blank screen for 2 minutes until the Sky logo appears as its starting up.

Re: Frozen

AlanSinclair17 — Thu, 19 Dec 2024 23:14:31 GMT

This doesn't work I've reset load of times and it just keeps happening, my only choice is to unplag and wait a couple of minutes.

even worse since I upgraded my sky Broadland speed.

I'm actually considering giving up and going back to normal tv.

Re: Frozen

Exiled-in-HH — Fri, 20 Dec 2024 08:03:26 GMT

Have you tried logging into the Paramount+ app on another Smart TV?