topic Changed broadband provider and sky glass tv won't connect to new network in Sky Glass

Changed broadband provider and sky glass tv won't connect to new network

Kev65 — Wed, 18 Dec 2024 13:53:16 GMT

I have just changed broadband provider but my sky glass tv is not picking up the new router.

mikealanr — Wed, 18 Dec 2024 15:30:31 GMT

Try resetting your network connection as described here:

Select Network settings on your TV.

Select Reset.

But I would then power you TV off at the mains for 2 minutes, switch the unit back on and go to network settings and try connecting to the router.

MikeAlanR

Kev65 — Wed, 18 Dec 2024 16:17:58 GMT

Hi Mike

Thank you, I have done all that and I've managed to pick up the new network now.

It wasn't letting me select a new network before, all sorted now, thanks for your help!

Kev