topic Re: Sky Glass locking up in Sky Glass

Sky Glass locking up

Templar18 — Mon, 16 Dec 2024 18:20:58 GMT

Hi all

We have been experiencing loads of lockups on our sky glass system over the past week, and can only be resolved by pulling the plug.

We also see lockups with screen freezing and again nothing fixes but pulling the plug.

Is anyone else having/had similar issues, is this a Glass issue ? Broadband is on another supplier and is working

Re: Sky Glass locking up

Jporch316 — Mon, 16 Dec 2024 19:34:58 GMT

@Templar18 wrote:
Hi all

We have been experiencing loads of lockups on our sky glass system over the past week, and can only be resolved by pulling the plug.

We also see lockups with screen freezing and again nothing fixes but pulling the plug.

Is anyone else having/had similar issues, is this a Glass issue ? Broadband is on another supplier and is working

what speeds are you getting on your glass . You can check this by going to the Netflix app - settings - network check

Re: Sky Glass locking up

Exiled-in-HH — Tue, 17 Dec 2024 07:04:31 GMT

Who is your ISP?

Re: Sky Glass locking up

Templar18 — Tue, 17 Dec 2024 07:53:33 GMT

Hiya

I'm on Virgin Media 1gb

Re: Sky Glass locking up

Templar18 — Tue, 17 Dec 2024 07:54:57 GMT

Also Glass is directly hardwired to the Hub 😉

Re: Sky Glass locking up

Jporch316 — Tue, 17 Dec 2024 10:15:46 GMT

@Templar18 wrote:
Also Glass is directly hardwired to the Hub 😉

Try it on WiFi - glass has a 100mb network adapter .

Re: Sky Glass locking up

Templar18 — Tue, 17 Dec 2024 10:23:52 GMT

Ah !! Ok will give it a go, thanks for letting me know..