topic Re: Frozen screen in Sky Glass https://helpforum.sky.com/t5/Sky-Glass/Frozen-screen/m-p/4847344#M155133 <P>Turn the TV off at the wall. Wait a minute or two and power it back on, then try again.&nbsp;<BR />The TV looks to be situated in quite a tight alcove. Make sure it can receive a strong enough broadband signal, preferably via Ethernet, otherwise you won't have a very good Sky Glass experience.&nbsp;</P> Tue, 10 Dec 2024 11:34:40 GMT Ellie_TV 2024-12-10T11:34:40Z Frozen screen https://helpforum.sky.com/t5/Sky-Glass/Frozen-screen/m-p/4846617#M155131 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="1000018160.jpg" style="width: 1826px;"><img src="https://helpforum.sky.com/t5/image/serverpage/image-id/106217i4760E787C5684D72/image-size/medium?v=v2&amp;px=400" role="button" title="1000018160.jpg" alt="1000018160.jpg" /></span></P><P> </P> Mon, 09 Dec 2024 18:16:02 GMT https://helpforum.sky.com/t5/Sky-Glass/Frozen-screen/m-p/4846617#M155131 Aimi1 2024-12-09T18:16:02Z Re: Frozen screen https://helpforum.sky.com/t5/Sky-Glass/Frozen-screen/m-p/4846619#M155132 <P>Someone please help me get this off&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="1000018160.jpg" style="width: 1826px;"><img src="https://helpforum.sky.com/t5/image/serverpage/image-id/106218iDCEB68287CBBD09B/image-size/medium?v=v2&amp;px=400" role="button" title="1000018160.jpg" alt="1000018160.jpg" /></span></P><P> </P> Mon, 09 Dec 2024 18:16:52 GMT https://helpforum.sky.com/t5/Sky-Glass/Frozen-screen/m-p/4846619#M155132 Aimi1 2024-12-09T18:16:52Z Re: Frozen screen https://helpforum.sky.com/t5/Sky-Glass/Frozen-screen/m-p/4847344#M155133 <P>Turn the TV off at the wall. Wait a minute or two and power it back on, then try again.&nbsp;<BR />The TV looks to be situated in quite a tight alcove. Make sure it can receive a strong enough broadband signal, preferably via Ethernet, otherwise you won't have a very good Sky Glass experience.&nbsp;</P> Tue, 10 Dec 2024 11:34:40 GMT https://helpforum.sky.com/t5/Sky-Glass/Frozen-screen/m-p/4847344#M155133 Ellie_TV 2024-12-10T11:34:40Z