topic Re: Issues with adverts in Sky Glass

Issues with adverts

Marleymoo2 — Sun, 08 Dec 2024 22:19:25 GMT

Everytime I accidentally catch fast forward on adverts it reverts back to before the adverts after watching them for the length of time they are on then you end having to watch them twice again before the program carries on so if the adverts are 3 mins long you end up watching 9 mins before you can continue the program

Re: Issues with adverts

Lisa-P1987 — Mon, 09 Dec 2024 11:20:38 GMT

Hi there Marleymoo2 , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: Issues with adverts

Addie15 — Wed, 11 Dec 2024 11:19:15 GMT

Update-We are closing this invite now due to no response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.

Re: Issues with adverts

Ilovemydog001 — Sun, 22 Dec 2024 21:07:11 GMT

You have to pay to skip them I pay £5 for my sky and £4 for netflix bloody cheek only on glass free normal sky Q £9 a month just to forward the adds.

Re: Issues with adverts

TimmyBGood — Sun, 22 Dec 2024 22:05:47 GMT

@Ilovemydog001

Netflix Standard has an extra cost on Q as well (slightly more expensive than the same upgrade from Standard with Adverts on Glass/Stream)