topic Re: Itv1 technical issue in Sky Glass

Itv1 technical issue

Stacie791 — Tue, 03 Dec 2024 09:34:53 GMT

Hi,

Both my Sky Pucks keep showing the same error message : there is a technical fault, please try again later. It is only on this channel. It has been like this since 6am today on both pucks! I have done the usual hard resets etc and even reset my router (no internet issues) but still not working.

Any advice?

Many Thanks.

Re: Itv1 technical issue

Tom-W19 — Wed, 04 Dec 2024 08:33:38 GMT

Hi @Stacie791

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147