https://helpforum.sky.com/t5/Sky-Glass/Remote-control-not-working/m-p/4839634#M154792 <P>Can't believe that twisting my remote worked best advice ever mind blown <span class="lia-unicode-emoji" title=":thumbs_up:">👍</span></P> Mon, 02 Dec 2024 17:52:23 GMT GarethDavies 2024-12-02T17:52:23Z https://helpforum.sky.com/t5/Sky-Glass/Remote-control-not-working/m-p/4543261#M134043 <P>The voice control on remote works ok<STRONG>, so I can change</STRONG> channels, however<STRONG> no other buttons are working, won't even power off</STRONG></P> Mon, 22 Jan 2024 13:06:11 GMT https://helpforum.sky.com/t5/Sky-Glass/Remote-control-not-working/m-p/4543261#M134043 Martin60 2024-01-22T13:06:11Z https://helpforum.sky.com/t5/Sky-Glass/Remote-control-not-working/m-p/4543288#M134044 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3916099">@Martin60</a>&nbsp;The quality of the Glass &amp; Stream remotes is pretty dire. To help you try to get your remote working the links below are to remote troubleshooting guides:&nbsp;<SPAN><A href="https://www.sky.com/help/articles/remote-control-help-sky-glass" target="_blank">Troubleshooting guide&nbsp;</A></SPAN><SPAN>and&nbsp;</SPAN><SPAN><A href="https://www.sky.com/help/home/sky-tv/sky-tv-glass/fixing-a-problem-sky-glass/fixing-sky-glass-remote/articles/service-checker-sky-glass-remote-help" target="_blank">Remote help</A></SPAN></P><P>&nbsp;</P><P>You could also try holding the remote at both ends and giving it a gentle twist as though you were wringing out a cloth. &nbsp;Even though it sounds an unlikely solution it has got many faulty remotes working again (it has fixed mine on two occasions).</P><P>&nbsp;</P><P>If none of the above help then I would request a replacement at the following link:&nbsp;<A href="https://www.sky.com/help/forms/streaming-tv-remote" target="_blank"><SPAN>Streaming TV replacement remote&nbsp;</SPAN></A></P><P>&nbsp;</P><P>If you have one available you can use a Sky Q remote while you wait for a replacement.</P><P>&nbsp;</P> Mon, 22 Jan 2024 13:37:36 GMT https://helpforum.sky.com/t5/Sky-Glass/Remote-control-not-working/m-p/4543288#M134044 Fothergill1 2024-01-22T13:37:36Z https://helpforum.sky.com/t5/Sky-Glass/Remote-control-not-working/m-p/4839634#M154792 <P>Can't believe that twisting my remote worked best advice ever mind blown <span class="lia-unicode-emoji" title=":thumbs_up:">👍</span></P> Mon, 02 Dec 2024 17:52:23 GMT https://helpforum.sky.com/t5/Sky-Glass/Remote-control-not-working/m-p/4839634#M154792 GarethDavies 2024-12-02T17:52:23Z