topic Re: Blank screen with message ‘unable to load’ in Sky Glass https://helpforum.sky.com/t5/Sky-Glass/Blank-screen-with-message-unable-to-load/m-p/4837796#M154689 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3517325">@Finp</a>&nbsp;wrote:<BR /><P>When trying to select a programme from the all channel list my skyglass (new one week ago) just locks up with black screen and message unable to load programme.</P><P>If using voice selection programme loads straight away!</P><P>Seems to be an unstable platform. Should I just box it back up and send it back?</P><P>Crap system - my old sky box was at least reliable!</P><HR /></BLOCKQUOTE><P>Hi&nbsp;</P><P>&nbsp;</P><P>have you tried pulling the plug it a system reset from within the settings ?</P> Sat, 30 Nov 2024 21:24:23 GMT Jporch316 2024-11-30T21:24:23Z Blank screen with message ‘unable to load’ https://helpforum.sky.com/t5/Sky-Glass/Blank-screen-with-message-unable-to-load/m-p/4837717#M154683 <P>When trying to select a programme from the all channel list my skyglass (new one week ago) just locks up with black screen and message unable to load programme.</P><P>If using voice selection programme loads straight away!</P><P>Seems to be an unstable platform. Should I just box it back up and send it back?</P><P>Crap system - my old sky box was at least reliable!</P> Sat, 30 Nov 2024 19:15:51 GMT https://helpforum.sky.com/t5/Sky-Glass/Blank-screen-with-message-unable-to-load/m-p/4837717#M154683 Finp 2024-11-30T19:15:51Z Re: Blank screen with message ‘unable to load’ https://helpforum.sky.com/t5/Sky-Glass/Blank-screen-with-message-unable-to-load/m-p/4837796#M154689 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3517325">@Finp</a>&nbsp;wrote:<BR /><P>When trying to select a programme from the all channel list my skyglass (new one week ago) just locks up with black screen and message unable to load programme.</P><P>If using voice selection programme loads straight away!</P><P>Seems to be an unstable platform. Should I just box it back up and send it back?</P><P>Crap system - my old sky box was at least reliable!</P><HR /></BLOCKQUOTE><P>Hi&nbsp;</P><P>&nbsp;</P><P>have you tried pulling the plug it a system reset from within the settings ?</P> Sat, 30 Nov 2024 21:24:23 GMT https://helpforum.sky.com/t5/Sky-Glass/Blank-screen-with-message-unable-to-load/m-p/4837796#M154689 Jporch316 2024-11-30T21:24:23Z