topic Re: This Device is Disabled in Sky Glass

This Device is Disabled

Diana13 — Sat, 30 Nov 2024 19:16:11 GMT

Why does my sky glass wont work and it says ..This Device is Disabled??

Can anyone explain please...

Thanks

GD1 — Sat, 30 Nov 2024 19:53:58 GMT

@Diana13 For the community to help you'll need to proviude more details.

How long haver you had the Glass TV? Has it ever worked? Is the set a second hand set?

Have you cancelled a subscription?

TimmyBGood — Sat, 30 Nov 2024 19:56:50 GMT

One possibility is that you've cancelled both content subscription and Sky account.

The latter is required for the functionality described in Sky Glass without a subscription.

Diana13 — Sat, 30 Nov 2024 22:10:12 GMT

Bought TV online from other man

Was working when we tried it there on the spot...

Now keep showing device disable

mikealanr — Sat, 30 Nov 2024 23:23:53 GMT

You need to factory reset the TV and link it to your Sky streaming account. If you haven't got a streaming account you will need to speak to Sky.

MikeAlanR

TheMartin — Mon, 23 Dec 2024 20:53:57 GMT

It won't let you link another account. After you give it internet it instantly jumps to "This device is disabled"