topic Re: Sky Glass issues in Sky Glass

Sky Glass issues

marynolan — Tue, 26 Nov 2024 17:55:54 GMT

My Sky glass keeps freezing but only on sky channels BBC and ITV work perfect

Re: Sky Glass issues

Jporch316 — Tue, 26 Nov 2024 18:22:31 GMT

First thing to to try is either a restart on the settings or pulling the plug completely for a few minutes ....... often clears these type of glitches

Re: Sky Glass issues

DebsF — Tue, 26 Nov 2024 22:51:08 GMT

I have the same issue on Sky Sports mostly on live sports on HD

Re: Sky Glass issues

DebsF — Tue, 26 Nov 2024 22:53:29 GMT

That doesn't work for me.

Re: Sky Glass issues

Jporch316 — Tue, 26 Nov 2024 22:55:53 GMT

@DebsF wrote:
That doesn't work for me.

What internet speed are you getting on your glass? You can check this by opening the native Netflix app selecting get help and running the network check

Re: Sky Glass issues

DebsF — Tue, 26 Nov 2024 23:00:49 GMT

Says 75.1 when I do a check using Sky but when I did the Netflix it showed not connected.

Re: Sky Glass issues

Jporch316 — Wed, 27 Nov 2024 07:00:25 GMT

@marynolan wrote:
My Sky glass keeps freezing but only on sky channels BBC and ITV work perfect

How far away is the tv from the router ? Are you connected via WiFi or ethernet ?