topic Re: Moved area from southwest to midlands with sky glass in Sky Glass https://helpforum.sky.com/t5/Sky-Glass/Moved-area-from-southwest-to-midlands-with-sky-glass/m-p/4832673#M154494 <P>Hi there! Thank you for escalating this. We have sent an invite to <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4260396">@Charliem2</a></SPAN>.</P> Tue, 26 Nov 2024 08:46:18 GMT Addie15 2024-11-26T08:46:18Z Moved area from southwest to midlands with sky glass https://helpforum.sky.com/t5/Sky-Glass/Moved-area-from-southwest-to-midlands-with-sky-glass/m-p/4832103#M154470 <P>Cannot watch midlands local news unless I switch off WiFi and revert to Ariel terrestrial although I have rang sky several times and carried out complete reboot on glass any ideas&nbsp;</P> Mon, 25 Nov 2024 16:04:26 GMT https://helpforum.sky.com/t5/Sky-Glass/Moved-area-from-southwest-to-midlands-with-sky-glass/m-p/4832103#M154470 Charliem2 2024-11-25T16:04:26Z Re: Moved area from southwest to midlands with sky glass https://helpforum.sky.com/t5/Sky-Glass/Moved-area-from-southwest-to-midlands-with-sky-glass/m-p/4832221#M154474 <P>Hi <a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4260396">@Charliem2</a>&nbsp;</P><P>&nbsp;</P><P>There have been many reports of the address update not updating Glass / Stream region. This needs to be resolved by a back end sky team.</P><P>&nbsp;</P><P>I have escalated you post to Sky, looks out for a chat bubble on the he forum as described here: <A href="https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147" target="_blank">https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147</A></P><P>&nbsp;</P><P>MikeAlanR</P> Mon, 25 Nov 2024 17:45:34 GMT https://helpforum.sky.com/t5/Sky-Glass/Moved-area-from-southwest-to-midlands-with-sky-glass/m-p/4832221#M154474 mikealanr 2024-11-25T17:45:34Z Re: Moved area from southwest to midlands with sky glass https://helpforum.sky.com/t5/Sky-Glass/Moved-area-from-southwest-to-midlands-with-sky-glass/m-p/4832673#M154494 <P>Hi there! Thank you for escalating this. We have sent an invite to <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4260396">@Charliem2</a></SPAN>.</P> Tue, 26 Nov 2024 08:46:18 GMT https://helpforum.sky.com/t5/Sky-Glass/Moved-area-from-southwest-to-midlands-with-sky-glass/m-p/4832673#M154494 Addie15 2024-11-26T08:46:18Z