topic Can someone tell me how to get a Sky Glass 'PUCK', it was not delivered with my new television in Sky Glass https://helpforum.sky.com/t5/Sky-Glass/Can-someone-tell-me-how-to-get-a-Sky-Glass-PUCK-it-was-not-delivered-with-my-new-television/m-p/4831917#M154457 <P>I took delivery of&nbsp; a new Sky Glass television in October and did not realise it should have included a 'PUCK',&nbsp; I tried to phone Sky to order one, but my mobile phone and E- mail have changed (due to Scammers) and Sky operator kept asking for these old numbers which I no longer have, I was on the phone for over 20 minutes with nothing resolved.</P> Mon, 25 Nov 2024 14:31:12 GMT Stanley8 2024-11-25T14:31:12Z Can someone tell me how to get a Sky Glass 'PUCK', it was not delivered with my new television https://helpforum.sky.com/t5/Sky-Glass/Can-someone-tell-me-how-to-get-a-Sky-Glass-PUCK-it-was-not-delivered-with-my-new-television/m-p/4831917#M154457 <P>I took delivery of&nbsp; a new Sky Glass television in October and did not realise it should have included a 'PUCK',&nbsp; I tried to phone Sky to order one, but my mobile phone and E- mail have changed (due to Scammers) and Sky operator kept asking for these old numbers which I no longer have, I was on the phone for over 20 minutes with nothing resolved.</P> Mon, 25 Nov 2024 14:31:12 GMT https://helpforum.sky.com/t5/Sky-Glass/Can-someone-tell-me-how-to-get-a-Sky-Glass-PUCK-it-was-not-delivered-with-my-new-television/m-p/4831917#M154457 Stanley8 2024-11-25T14:31:12Z Re: Can someone tell me how to get a Sky Glass 'PUCK', it was not delivered with my new television https://helpforum.sky.com/t5/Sky-Glass/Can-someone-tell-me-how-to-get-a-Sky-Glass-PUCK-it-was-not-delivered-with-my-new-television/m-p/4831921#M154458 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4260243">@Stanley8</a>&nbsp; There is no Sky Glass Puck, it a Stream Puck, and did you order one with your TV?</P> Mon, 25 Nov 2024 14:32:58 GMT https://helpforum.sky.com/t5/Sky-Glass/Can-someone-tell-me-how-to-get-a-Sky-Glass-PUCK-it-was-not-delivered-with-my-new-television/m-p/4831921#M154458 GD1 2024-11-25T14:32:58Z Re: Can someone tell me how to get a Sky Glass 'PUCK', it was not delivered with my new television https://helpforum.sky.com/t5/Sky-Glass/Can-someone-tell-me-how-to-get-a-Sky-Glass-PUCK-it-was-not-delivered-with-my-new-television/m-p/4831949#M154460 <P>Thank you for your reply, no I did not order, I read reports on U-Tube which seemed to suggest they came with all Sky Glass Televisions. I will be careful in future what imformation is given out on U-Tube.</P> Mon, 25 Nov 2024 14:45:33 GMT https://helpforum.sky.com/t5/Sky-Glass/Can-someone-tell-me-how-to-get-a-Sky-Glass-PUCK-it-was-not-delivered-with-my-new-television/m-p/4831949#M154460 Stanley8 2024-11-25T14:45:33Z Re: Can someone tell me how to get a Sky Glass 'PUCK', it was not delivered with my new television https://helpforum.sky.com/t5/Sky-Glass/Can-someone-tell-me-how-to-get-a-Sky-Glass-PUCK-it-was-not-delivered-with-my-new-television/m-p/4831974#M154461 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4260243">@Stanley8</a>&nbsp; At the time of ordering you would have needed to have ordered:</P> <P>&nbsp;</P> <P>Glass TV</P> <P>Stream puck</P> <P>Whole Home sub.</P> <P>&nbsp;</P> <P>If you didn't order all 3 you would need to do the additional 2 on the list.</P> Mon, 25 Nov 2024 15:03:06 GMT https://helpforum.sky.com/t5/Sky-Glass/Can-someone-tell-me-how-to-get-a-Sky-Glass-PUCK-it-was-not-delivered-with-my-new-television/m-p/4831974#M154461 GD1 2024-11-25T15:03:06Z Re: Can someone tell me how to get a Sky Glass 'PUCK', it was not delivered with my new television https://helpforum.sky.com/t5/Sky-Glass/Can-someone-tell-me-how-to-get-a-Sky-Glass-PUCK-it-was-not-delivered-with-my-new-television/m-p/4832093#M154469 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4260243">@Stanley8</a>&nbsp;wrote:<BR /><P>I took delivery of&nbsp; a new Sky Glass television in October and did not realise it should have included a 'PUCK',&nbsp; I tried to phone Sky to order one, but my mobile phone and E- mail have changed (due to Scammers) and Sky operator kept asking for these old numbers which I no longer have, I was on the phone for over 20 minutes with nothing resolved.</P><HR /></BLOCKQUOTE><P>A Sky Glass TV doesn't need a Puck. You do need a Puck (and a Whole Home subscription) if you want to watch Sky on a second TV in your house.</P> Mon, 25 Nov 2024 15:58:11 GMT https://helpforum.sky.com/t5/Sky-Glass/Can-someone-tell-me-how-to-get-a-Sky-Glass-PUCK-it-was-not-delivered-with-my-new-television/m-p/4832093#M154469 oj01 2024-11-25T15:58:11Z