topic Re: Itvx in Sky Glass

Itvx

Trevor+Wealthall — Thu, 21 Nov 2024 21:06:06 GMT

Hi I am having trouble with back button on skyglass itvx it won't work but does on all the other apps and playlists but on skyglass it has stopped working and the only way to stop watching itvx is to press the home button and pick another channel no idea why because it is only on itvx any ideas why and how to resolve it would be appreciated

Re: Itvx

mikealanr — Thu, 21 Nov 2024 22:01:23 GMT

Hi @Trevor+Wealthall

Try going to Settings > System Management > Resets & Updates > Restart device and see if a reboot clears it. If not try doing an app refresh in the same menu. Although note this isn't instant and can take up to 24 hours.

The other thing to try is open ITVx and go settings > about > reset

Back button working for me when tested.

MikeAlanR

Re: Itvx

Ormey69 — Fri, 22 Nov 2024 00:25:25 GMT

This is happening to us too

Re: Itvx

Exiled-in-HH — Fri, 22 Nov 2024 07:09:58 GMT

@Ormey69 did you try the suggested checks?

Re: Itvx

TonysPC — Fri, 22 Nov 2024 08:44:54 GMT

We're noticing the same thing.

This started happening only recently. It desn't happen all the time but is annoying when it does.