https://helpforum.sky.com/t5/Sky-Glass/Remote-volume/m-p/4822825#M154035 <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3497871">@Woodybrook</a>.&nbsp;<SPAN>I note you have already tried re-pairing the remote again without success so have a read through the following &nbsp;</SPAN><SPAN>troubleshooting guides to see if they help:</SPAN></P><P><SPAN><A href="https://www.sky.com/help/articles/remote-control-help-sky-glass" target="_blank" rel="noopener noreferrer">Troubleshooting guide</A></SPAN></P><P><SPAN><A href="https://www.sky.com/help/home/sky-tv/sky-tv-glass/fixing-a-problem-sky-glass/fixing-sky-glass-remote/articles/service-checker-sky-glass-remote-help" target="_blank" rel="noopener noreferrer">Remote help</A></SPAN></P><P>&nbsp;</P><P>You could also try holding the remote at both ends and giving it a gentle twist as though you were wringing out a cloth. &nbsp;Even though it sounds an unlikely solution it has got many faulty remotes working again (including my own on a couple of occasions).</P><P>&nbsp;</P><P>If you are still having problems I would contact Sky and request a replacement. &nbsp;However, I see you have had glass for 2 years so if you are out of warranty they may not replace the remote FOC. &nbsp;You can also get remotes on Amazon.</P><P>&nbsp;</P><P>If you are lucky enough to have one available you can use a Sky Q remote while you wait for a replacement to arrive</P><P>&nbsp;</P> Sun, 17 Nov 2024 19:55:09 GMT Fothergill1 2024-11-17T19:55:09Z https://helpforum.sky.com/t5/Sky-Glass/Remote-volume/m-p/4822239#M154020 <P>My remote has stopped working the volume. Everything else is fine. Changed batteries,try to re-pair it to the tv. Been fine for 2 years just happened out of nowhere 🤷🏼‍<span class="lia-unicode-emoji" title=":male_sign:">♂️</span></P> Sun, 17 Nov 2024 09:33:04 GMT https://helpforum.sky.com/t5/Sky-Glass/Remote-volume/m-p/4822239#M154020 Woodybrook 2024-11-17T09:33:04Z https://helpforum.sky.com/t5/Sky-Glass/Remote-volume/m-p/4822825#M154035 <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3497871">@Woodybrook</a>.&nbsp;<SPAN>I note you have already tried re-pairing the remote again without success so have a read through the following &nbsp;</SPAN><SPAN>troubleshooting guides to see if they help:</SPAN></P><P><SPAN><A href="https://www.sky.com/help/articles/remote-control-help-sky-glass" target="_blank" rel="noopener noreferrer">Troubleshooting guide</A></SPAN></P><P><SPAN><A href="https://www.sky.com/help/home/sky-tv/sky-tv-glass/fixing-a-problem-sky-glass/fixing-sky-glass-remote/articles/service-checker-sky-glass-remote-help" target="_blank" rel="noopener noreferrer">Remote help</A></SPAN></P><P>&nbsp;</P><P>You could also try holding the remote at both ends and giving it a gentle twist as though you were wringing out a cloth. &nbsp;Even though it sounds an unlikely solution it has got many faulty remotes working again (including my own on a couple of occasions).</P><P>&nbsp;</P><P>If you are still having problems I would contact Sky and request a replacement. &nbsp;However, I see you have had glass for 2 years so if you are out of warranty they may not replace the remote FOC. &nbsp;You can also get remotes on Amazon.</P><P>&nbsp;</P><P>If you are lucky enough to have one available you can use a Sky Q remote while you wait for a replacement to arrive</P><P>&nbsp;</P> Sun, 17 Nov 2024 19:55:09 GMT https://helpforum.sky.com/t5/Sky-Glass/Remote-volume/m-p/4822825#M154035 Fothergill1 2024-11-17T19:55:09Z https://helpforum.sky.com/t5/Sky-Glass/Remote-volume/m-p/4822898#M154043 <P>Cheers for that,I’ll give it a go</P> Sun, 17 Nov 2024 21:45:50 GMT https://helpforum.sky.com/t5/Sky-Glass/Remote-volume/m-p/4822898#M154043 Woodybrook 2024-11-17T21:45:50Z