https://helpforum.sky.com/t5/Sky-Glass/Glass-vs-App/m-p/4820320#M153922 <P>Ah I see. Thank you for your response. Clearly my complaint against my broadband provider was misplaced. Thank you.&nbsp;</P> Fri, 15 Nov 2024 10:03:15 GMT Tishany 2024-11-15T10:03:15Z https://helpforum.sky.com/t5/Sky-Glass/Glass-vs-App/m-p/4820017#M153890 <P>I have assumed (wrongly) that our internet connection was poor as when watching live TV &nbsp;on Sky Glass it's glitching and sound drops out picture freezes etc.</P><P>&nbsp;</P><P>This happened tonight whilst watching the football on ITV - entirely unwatchable. On a whim, switched to ITVX app and it was perfect watching for the other 75 minutes. What am I missing here? Why would this be different when both options are streaming from the internet?&nbsp;</P> Thu, 14 Nov 2024 21:50:23 GMT https://helpforum.sky.com/t5/Sky-Glass/Glass-vs-App/m-p/4820017#M153890 Tishany 2024-11-14T21:50:23Z https://helpforum.sky.com/t5/Sky-Glass/Glass-vs-App/m-p/4820074#M153903 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4248786">@Tishany</a>&nbsp;</P><P>The streams come from different servers. Sky's servers are clearly busy &amp; unable to cope with the demand. ITVX's servers are less stressed &amp; require less bandwidth.&nbsp;</P> Thu, 14 Nov 2024 23:09:46 GMT https://helpforum.sky.com/t5/Sky-Glass/Glass-vs-App/m-p/4820074#M153903 Mister_Dalek 2024-11-14T23:09:46Z https://helpforum.sky.com/t5/Sky-Glass/Glass-vs-App/m-p/4820320#M153922 <P>Ah I see. Thank you for your response. Clearly my complaint against my broadband provider was misplaced. Thank you.&nbsp;</P> Fri, 15 Nov 2024 10:03:15 GMT https://helpforum.sky.com/t5/Sky-Glass/Glass-vs-App/m-p/4820320#M153922 Tishany 2024-11-15T10:03:15Z