topic Re: Mvmnt app not working on sky glass in Sky Glass

Mvmnt app not working on sky glass

MU43 — Tue, 12 Nov 2024 21:24:01 GMT

My mvmnt app is crashing at the login stage every time I open it. I've tryed restarted the tv and refreshed the apps. Anyone have any other suggestions or experiencing the same?

Re: Mvmnt app not working on sky glass

Mr+Flibbles+86 — Wed, 13 Nov 2024 10:57:38 GMT

Hi there @MU43 , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: Mvmnt app not working on sky glass

Nellie77 — Wed, 13 Nov 2024 17:32:54 GMT

@MU43

Has this been resolved having the same issue.

Thank you

Re: Mvmnt app not working on sky glass

KelMN — Wed, 13 Nov 2024 22:10:18 GMT

@MU43 @Nellie77

Have you been able to resolve. I'm having the same issue.

Re: Mvmnt app not working on sky glass

RichardEden — Thu, 14 Nov 2024 08:29:49 GMT

I'm having the same issue everything else seems to work apart from the MVMNT app on sky live. Ridiculous

Re: Mvmnt app not working on sky glass

MU43 — Thu, 14 Nov 2024 13:38:15 GMT

Customer support have told me it's been escalated to the technologies team to investigate

Re: Mvmnt app not working on sky glass

Kelsingra — Thu, 14 Nov 2024 13:55:16 GMT

Hey all,

Welcomte to the Community Forum! 😊

Thank you for bringing this issue with the MVMNT app to our attention. I just wanted to confirm that we’ve escalated it to the Technical Team. I’ll keep you updated on the progress of the case!

Re: Mvmnt app not working on sky glass

thyers — Thu, 14 Nov 2024 22:15:48 GMT

Mine is the same also

Re: Mvmnt app not working on sky glass

Alex+Ricote — Fri, 15 Nov 2024 18:10:51 GMT

Just Checked mine is also the same.

Anyone else?

Re: Mvmnt app not working on sky glass

MU43 — Fri, 15 Nov 2024 19:25:36 GMT

It's suddenly working again for me now

Re: Mvmnt app not working on sky glass

Kelsingra — Mon, 18 Nov 2024 09:53:30 GMT

Hey all,

I just wanted to confirm that the MVMNT app is up and running as expected now. 😊

Thank you for participating in the Sky Community and confirming that it's working for you as well.

I'll go ahead and lock this thread since the issue has been resolved. If you encounter any further issues, please feel free to start a new thread!