https://helpforum.sky.com/t5/Sky-Glass/Poor-broadband-No-pixellated-image/m-p/4815154#M153684 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/1003182">@ChristopherKeen</a>&nbsp;wrote:<BR /><P>broadband running but delays, pausing, pixelating and live tv such as a football game goes back to the start of the program without pressing anything.&nbsp;<BR />I have done all the usuals. Unplugging everything from TV through to router etc, but still having major issues. I can't even watch a live channel without issues.&nbsp;<BR />Skys suggestion? Upgrade to fibre at extra cost!&nbsp;<BR />any ideas how to solve this issue without spending more?&nbsp;<BR />it's been awful since upgrading to Sky Glass and pucks.&nbsp;</P><HR /></BLOCKQUOTE><P>What speed are you getting at your device ? Check this by opening the native Netflix app scroll down to get help and run the network check. You will need at least 30-35mbs to run optimally&nbsp;</P> Sun, 10 Nov 2024 19:43:52 GMT Jporch316 2024-11-10T19:43:52Z https://helpforum.sky.com/t5/Sky-Glass/Poor-broadband-No-pixellated-image/m-p/4815039#M153679 <P>broadband running but delays, pausing, pixelating and live tv such as a football game goes back to the start of the program without pressing anything.&nbsp;<BR />I have done all the usuals. Unplugging everything from TV through to router etc, but still having major issues. I can't even watch a live channel without issues.&nbsp;<BR />Skys suggestion? Upgrade to fibre at extra cost!&nbsp;<BR />any ideas how to solve this issue without spending more?&nbsp;<BR />it's been awful since upgrading to Sky Glass and pucks.&nbsp;</P> Sun, 10 Nov 2024 18:16:06 GMT https://helpforum.sky.com/t5/Sky-Glass/Poor-broadband-No-pixellated-image/m-p/4815039#M153679 ChristopherKeen 2024-11-10T18:16:06Z https://helpforum.sky.com/t5/Sky-Glass/Poor-broadband-No-pixellated-image/m-p/4815154#M153684 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/1003182">@ChristopherKeen</a>&nbsp;wrote:<BR /><P>broadband running but delays, pausing, pixelating and live tv such as a football game goes back to the start of the program without pressing anything.&nbsp;<BR />I have done all the usuals. Unplugging everything from TV through to router etc, but still having major issues. I can't even watch a live channel without issues.&nbsp;<BR />Skys suggestion? Upgrade to fibre at extra cost!&nbsp;<BR />any ideas how to solve this issue without spending more?&nbsp;<BR />it's been awful since upgrading to Sky Glass and pucks.&nbsp;</P><HR /></BLOCKQUOTE><P>What speed are you getting at your device ? Check this by opening the native Netflix app scroll down to get help and run the network check. You will need at least 30-35mbs to run optimally&nbsp;</P> Sun, 10 Nov 2024 19:43:52 GMT https://helpforum.sky.com/t5/Sky-Glass/Poor-broadband-No-pixellated-image/m-p/4815154#M153684 Jporch316 2024-11-10T19:43:52Z