topic Re: Sky glass in Sky Glass

Sky glass

Jewels506 — Sun, 10 Nov 2024 08:36:06 GMT

It keeps dropping out on a very regular basis I spend a lot of money for sky and since having glass it's been terrible no reliable service. I'm looking for alternatives

Re: Sky glass

mikealanr — Sun, 10 Nov 2024 08:48:30 GMT

Hi @Jewels506

Who is your ISP? Are you receiving the minimum speeds to support glass? (25Mbps for HD and 30Mbps for UHD?), have you considered homeplugs or extenders or connecting via ethernet?

I have a Glass and 4 pucks and don't suffer any dropouts using standard EE router and extender with their busiest home bundle so it certainly is possible to have a stable experience with Glass.

MikeAlanR

Re: Sky glass

Jewels506 — Sun, 10 Nov 2024 08:50:46 GMT

Have extenders and sky broadband we have the apparently the best for a gaming household etc but it's been a regular issue and a rubbish service in my opinion

Re: Sky glass

Jporch316 — Sun, 10 Nov 2024 09:29:31 GMT

@Jewels506 wrote:
Have extenders and sky broadband we have the apparently the best for a gaming household etc but it's been a regular issue and a rubbish service in my opinion

What speed are you getting on the tv? You can check this by opening the native Netflix app and selecting get help. Then run the network checker

you will need at least 30-35mb IMHO to get a consistent viewing experience