https://helpforum.sky.com/t5/Sky-Glass/MYSKY-1018-error-on-sky-store/m-p/4810355#M153518 <P>Thanks its now sorted after rebooting the puck 5 times.&nbsp;</P> Wed, 06 Nov 2024 15:21:12 GMT Otherthanearth 2024-11-06T15:21:12Z https://helpforum.sky.com/t5/Sky-Glass/MYSKY-1018-error-on-sky-store/m-p/4810275#M153516 I'm trying to claim my free discovery plus but I'm getting the MYSKY_1018 error come up Wed, 06 Nov 2024 14:10:39 GMT https://helpforum.sky.com/t5/Sky-Glass/MYSKY-1018-error-on-sky-store/m-p/4810275#M153516 Otherthanearth 2024-11-06T14:10:39Z https://helpforum.sky.com/t5/Sky-Glass/MYSKY-1018-error-on-sky-store/m-p/4810340#M153517 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4239702">@Otherthanearth</a>&nbsp;This has been escalated to the Sky Messaging team who should be in touch with you regarding this within the next 48 hours via a colourful chat bubble which will appear at the bottom of this page.&nbsp;<BR /><BR />You may need to refresh your browser for the chat bubble to appear.<BR /><BR />Responses from the messages team aren't immediate so you need to check the chat often to see when they are replied. The chat bubble will also be present for 48 hours. Its worth noting the messaging team will ask you to verify your identity so they can confirm you are the account holder.</P> Wed, 06 Nov 2024 15:12:29 GMT https://helpforum.sky.com/t5/Sky-Glass/MYSKY-1018-error-on-sky-store/m-p/4810340#M153517 MarkGoldsmith 2024-11-06T15:12:29Z https://helpforum.sky.com/t5/Sky-Glass/MYSKY-1018-error-on-sky-store/m-p/4810355#M153518 <P>Thanks its now sorted after rebooting the puck 5 times.&nbsp;</P> Wed, 06 Nov 2024 15:21:12 GMT https://helpforum.sky.com/t5/Sky-Glass/MYSKY-1018-error-on-sky-store/m-p/4810355#M153518 Otherthanearth 2024-11-06T15:21:12Z