topic Re: Cannot sign sky glass credit agreement in Sky Glass

Cannot sign sky glass credit agreement

Tesswest — Sat, 02 Nov 2024 06:30:44 GMT

I cannot sign my sky glass credit agreement, I keep getting a message saying something went wrong. Tried multiple browsers, devices, clearing cache etc. Phone support were unable to help need to sign by 8pm tonight or order cancelled seems like many others have had this issue how did you resolve??

Re: Cannot sign sky glass credit agreement

lettice — Sat, 02 Nov 2024 07:12:02 GMT

I've escalated this to Sky and they should be in touch with you soon about it.
Look out for a message from Sky on your email and Sky Community private messages.
Look out for the blue chat bubble within your Sky community.
More about an escalation here;

https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: Cannot sign sky glass credit agreement

Addie15 — Sat, 02 Nov 2024 08:34:57 GMT

Hi there! Thank you for escalating this. We have sent an invite to @Tesswest.