topic Re: Sky glass connect to mini box in Sky Glass

Sky glass connect to mini box

Rowen25 — Sun, 27 Oct 2024 22:19:58 GMT

Why can't I watch my mini box with sky glass

Re: Sky glass connect to mini box

TimmyBGood — Sun, 27 Oct 2024 22:44:58 GMT

It's not possible to have a subscription for both systems, but a subscription Q Mini should output to a non-subscription Glass television.

Re: Sky glass connect to mini box

Rowen25 — Sun, 27 Oct 2024 22:47:06 GMT

It's saying I can't connect to the mini box without main sky q box which is now disconnected as using sky glass as main tv

Re: Sky glass connect to mini box

mikealanr — Sun, 27 Oct 2024 22:47:58 GMT

Hi @Rowen25

If you mean Sky Q mini box. These talk to the Sky Q main box and get signals from satellite connection. Sly Glass recieves it's signal from your broadband connection. When you take Sky Glass your Q contract is terminated and all Q boxes need returning to Sky as they are loaned to you.

You can take out whole home subscription and order a Sky Stream Puck for your second TV. However unlike a Q mini box it talks directly to the internet and not to Glass.

If you mean you have a puck and glass, it could be you don't have whole home? Or broadband speeds are too low. You need 25Mbps for HD and 30Mbps for UHD for each Glass / Puck device.

If you post further information we will do our best to answer if the above doesn't cover it.

MikeAlanR

Re: Sky glass connect to mini box

Rowen25 — Sun, 27 Oct 2024 22:50:54 GMT

So I need to order pucks from sky for multi room ?

Re: Sky glass connect to mini box

Mister_Dalek — Sun, 27 Oct 2024 22:56:02 GMT

@Rowen25 wrote:
So I need to order pucks from sky for multi room ?

Yes. And add the Whole Home subscription to your package.

Re: Sky glass connect to mini box

mikealanr — Sun, 27 Oct 2024 22:56:57 GMT

@Rowen25

Yes. See the section "Watching Sky around the home" here: https://www.sky.com/help/articles/sky-glass-faqs

But Sky Q and Glass/Stream are different systems and don't work together and you will need to return all your Q kit.

MikeAlanR

Re: Sky glass connect to mini box

peter-marlow+1966 — Mon, 28 Oct 2024 07:36:06 GMT

You cannot have 2 subscriptions at the same address , as soon as sky glass tv is activated sky q subscription is cancelled and sky will send you the packing to send the sky q main box and the mini box back,

Re: Sky glass connect to mini box

TimmyBGood — Mon, 28 Oct 2024 08:24:35 GMT

@Rowen25

That's why I said you needed a subscription Mini, which would necessitate a main Q box.