topic Re: Reset in Sky Glass

Reset

PaulNetflix — Fri, 01 Mar 2024 05:56:32 GMT

I have been advised to do a factory reset on my sky glass before it is returned due to a damaged screen.
Therein lies the problem....

How do I preform a factory reset without being able to see the screen?

Re: Reset

MarkGoldsmith — Fri, 01 Mar 2024 07:26:26 GMT

@PaulNetflix

1. Turn the TV off at the plug.
2. Press the power/standby button on the side of the TV and keeping pressing it down.
3. keep hold of the power button and turn the plug back on.
4. Keeping holding the the power button down until it turns amber and then it should turn green. Then you can let go.
5. The TV is reset, you'll have to connect to Wi-Fi set up the remotes and then you'll get an activation code.
6. log into the sky activate site and enter the code and that's it.

7. you will also need to relogin to all your apps as well.

Re: Reset

PaulNetflix — Fri, 01 Mar 2024 07:35:14 GMT

Hiya,.tried that bit does not go to Amber or green just stays red rapid blink then offers the.metwprk screen again with no WiFi showing. Need a full factory reset.
Glass 55"

Re: Reset

Andy1232 — Sat, 26 Oct 2024 18:57:38 GMT

Hi there

i am also needing to full factory reset my sky glass did you manage to get it sorted?