topic Re: Problems disconnecting to WiFi in Sky Glass https://helpforum.sky.com/t5/Sky-Glass/Problems-disconnecting-to-WiFi/m-p/4794936#M152517 <P>Hi <a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4224921">@Jofay83</a>&nbsp;</P><P>&nbsp;</P><P>Who is your ISP? Generally slow performance can be attributed to poor broadband speeds or poor stability between Glass and router. You also need 25Mbps for HD and 30Mbps for UHD.</P><P>&nbsp;</P><P>One thing to try is go into settings &gt; startup and standby and enable "Network Standby Mode". This will try to keep the connection alive between router and Glass when in standby.</P><P>&nbsp;</P><P>In terms of apps. Entertainment OS is a managed platform. There is no way to install or uninstall apps. You can however force a refresh of apps in the system management &gt; resets and updates menu. Note refresh apps can take up to 24 hours.</P><P>&nbsp;</P><P>MikeAlanR</P><P>&nbsp;</P> Wed, 23 Oct 2024 10:47:26 GMT mikealanr 2024-10-23T10:47:26Z Problems disconnecting to WiFi https://helpforum.sky.com/t5/Sky-Glass/Problems-disconnecting-to-WiFi/m-p/4794873#M152512 <P>Tv disconnects from WiFi, remote control is slow and just won't work. Apps are not connecting and no way to uninstall and reconnect.&nbsp;</P> Wed, 23 Oct 2024 09:58:53 GMT https://helpforum.sky.com/t5/Sky-Glass/Problems-disconnecting-to-WiFi/m-p/4794873#M152512 Jofay83 2024-10-23T09:58:53Z Re: Problems disconnecting to WiFi https://helpforum.sky.com/t5/Sky-Glass/Problems-disconnecting-to-WiFi/m-p/4794936#M152517 <P>Hi <a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4224921">@Jofay83</a>&nbsp;</P><P>&nbsp;</P><P>Who is your ISP? Generally slow performance can be attributed to poor broadband speeds or poor stability between Glass and router. You also need 25Mbps for HD and 30Mbps for UHD.</P><P>&nbsp;</P><P>One thing to try is go into settings &gt; startup and standby and enable "Network Standby Mode". This will try to keep the connection alive between router and Glass when in standby.</P><P>&nbsp;</P><P>In terms of apps. Entertainment OS is a managed platform. There is no way to install or uninstall apps. You can however force a refresh of apps in the system management &gt; resets and updates menu. Note refresh apps can take up to 24 hours.</P><P>&nbsp;</P><P>MikeAlanR</P><P>&nbsp;</P> Wed, 23 Oct 2024 10:47:26 GMT https://helpforum.sky.com/t5/Sky-Glass/Problems-disconnecting-to-WiFi/m-p/4794936#M152517 mikealanr 2024-10-23T10:47:26Z