https://helpforum.sky.com/t5/Sky-Glass/Have-to-keep-restarting-TV/m-p/4793039#M152448 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/1054666">@macg33</a>&nbsp;wrote:<BR /><P>Mine freezes and needs to be turned off at the mains every single day... the record is 5 times in one day!!</P><P>&nbsp;</P><P>Tech support have been near to useless they blame my internet, which it is not! I would go back to sky Q in an instant but as I have had an entire fireplace built to ensure I have no wires exposed and still have 2 years to pay on the POS TV I'm stuck</P><P>&nbsp;</P><P>Plus despite numerous complaints to Sky they have refused to let me return it</P><HR /></BLOCKQUOTE><P>Hi&nbsp;</P><P>&nbsp;</P><P>what have you tried to try and troubleshoot the problem..... are you connected via wifi or ethernet? What speed internet is arriving at your sky glass (as opposed to your line speed )?</P> Mon, 21 Oct 2024 17:02:49 GMT Jporch316 2024-10-21T17:02:49Z https://helpforum.sky.com/t5/Sky-Glass/Have-to-keep-restarting-TV/m-p/4793038#M152447 <P>Mine freezes and needs to be turned off at the mains every single day... the record is 5 times in one day!!</P> <P>&nbsp;</P> <P>Tech support have been near to useless they blame my internet, which it is not! I would go back to sky Q in an instant but as I have had an entire fireplace built to ensure I have no wires exposed and still have 2 years to pay on the POS TV I'm stuck</P> <P>&nbsp;</P> <P>Plus despite numerous complaints to Sky they have refused to let me return it</P> <P>&nbsp;</P> <P style="font-size: smaller; color: #939799;"><I><BR />Moderator note: Changed title to reflect topic more.<BR /><BR /></I></P> Tue, 22 Oct 2024 10:47:04 GMT https://helpforum.sky.com/t5/Sky-Glass/Have-to-keep-restarting-TV/m-p/4793038#M152447 macg33 2024-10-22T10:47:04Z https://helpforum.sky.com/t5/Sky-Glass/Have-to-keep-restarting-TV/m-p/4793039#M152448 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/1054666">@macg33</a>&nbsp;wrote:<BR /><P>Mine freezes and needs to be turned off at the mains every single day... the record is 5 times in one day!!</P><P>&nbsp;</P><P>Tech support have been near to useless they blame my internet, which it is not! I would go back to sky Q in an instant but as I have had an entire fireplace built to ensure I have no wires exposed and still have 2 years to pay on the POS TV I'm stuck</P><P>&nbsp;</P><P>Plus despite numerous complaints to Sky they have refused to let me return it</P><HR /></BLOCKQUOTE><P>Hi&nbsp;</P><P>&nbsp;</P><P>what have you tried to try and troubleshoot the problem..... are you connected via wifi or ethernet? What speed internet is arriving at your sky glass (as opposed to your line speed )?</P> Mon, 21 Oct 2024 17:02:49 GMT https://helpforum.sky.com/t5/Sky-Glass/Have-to-keep-restarting-TV/m-p/4793039#M152448 Jporch316 2024-10-21T17:02:49Z