topic Ordering Sky glass - Cannot Due to Technical Issues in Sky Glass

Ordering Sky glass - Cannot Due to Technical Issues

Esoredivad — Mon, 14 Oct 2024 14:20:26 GMT

I am trying to order a Sky Glass TV unfortunately I keep getting this message below. Any help you can offer in helping me place my order will be appreciated.

Regards

Dave Rose

Re: Ordering Sky glass - Cannot Due to Technical Issues

Hobbayne64 — Mon, 14 Oct 2024 14:45:34 GMT

Have you tried calling them?

Re: Ordering Sky glass - Cannot Due to Technical Issues

MarkGoldsmith — Mon, 14 Oct 2024 15:14:18 GMT

Are you already a Sky TV customer?

Have you tried clearing your browser cache and cookies? Have you tried a different browser as well?

Are you running a VPN on your device, if so it may be worth turning it off.

Re: Ordering Sky glass - Cannot Due to Technical Issues

Jporch316 — Mon, 14 Oct 2024 18:28:41 GMT

@Esoredivad

As @MarkGoldsmith stated if you are already a contracted sky customer you will need to call sky to arrange the transferral of an existing contract from one platform to another .....

Re: Ordering Sky glass - Cannot Due to Technical Issues

DarryllM — Tue, 25 Mar 2025 10:21:43 GMT

I've been trying every day for over a week now and still get this. Haven't been with Sky for years, although account has remained active. Logged in and attempted a whole new package; same error. Logged out, went on a different browser as new customer, same problem. What on earth!!!!!

Re: Ordering Sky glass - Cannot Due to Technical Issues

BenJoBanjo — Tue, 25 Mar 2025 10:45:09 GMT

@DarryllM wrote:
I've been trying every day for over a week now and still get this. Haven't been with Sky for years, although account has remained active. Logged in and attempted a whole new package; same error. Logged out, went on a different browser as new customer, same problem. What on earth!!!!!

Maybe it's the universe telling you not to buy a Sky Glass TV...?

Re: Ordering Sky glass - Cannot Due to Technical Issues

DarryllM — Tue, 25 Mar 2025 11:01:09 GMT

I assume it must have been some sort of 'cookies' issue. Downloaded a different browser, went through like a dream, all being installed a week on Friday, and they even cancelled my VirginMedia for me without the need to go through the whole obligatory one hour each 18 month 'please stay' phone call.

Sorted 🙂

Re: Ordering Sky glass - Cannot Due to Technical Issues

Jporch316 — Tue, 25 Mar 2025 17:43:07 GMT

@BenJoBanjo wrote:
@DarryllM wrote:
I've been trying every day for over a week now and still get this. Haven't been with Sky for years, although account has remained active. Logged in and attempted a whole new package; same error. Logged out, went on a different browser as new customer, same problem. What on earth!!!!!
Maybe it's the universe telling you not to buy a Sky Glass TV...?

Looks like the universe had a change of heart ......

Re: Ordering Sky glass - Cannot Due to Technical Issues

BenJoBanjo — Tue, 25 Mar 2025 17:50:52 GMT

@Jporch316 wrote:
@BenJoBanjo wrote:
@DarryllM wrote:
I've been trying every day for over a week now and still get this. Haven't been with Sky for years, although account has remained active. Logged in and attempted a whole new package; same error. Logged out, went on a different browser as new customer, same problem. What on earth!!!!!
Maybe it's the universe telling you not to buy a Sky Glass TV...?
Looks like the universe had a change of heart ......

Nobody can ever understand the universe. We are all just tiny meaningless microscopic specs of dust within it...