topic Skyglass VM broadband in Sky Glass

Skyglass VM broadband

MarkSalih — Sat, 12 Oct 2024 12:09:10 GMT

Sky couldn't provide broadband to my new home so I now have Virgin Media broadband only.

I've now connected my skyglass via WiFi and have all apps working but no live sky tv channels.

What am I doing wrong? Is it the VM broadband only package or how I've connected the two?

Re: Skyglass VM broadband

GD1 — Sat, 12 Oct 2024 12:22:20 GMT

@MarkSalih Do you have a active TV subscription with your Glass TV,?

Re: Skyglass VM broadband

MarkSalih — Sat, 12 Oct 2024 12:26:33 GMT

I'm so dumb, all I needed to do was reset the tv, unplugged from mains and then let it reset, now I have full tv.

So to recap for anyone who is interested, Skyglass will work perfectly well with Virgin broadband and I have faster internet speed for £10 a month less than Sky broadband.

Re: Skyglass VM broadband

Jporch316 — Sat, 12 Oct 2024 12:26:53 GMT

@MarkSalih wrote:
Sky couldn't provide broadband to my new home so I now have Virgin Media broadband only.

I've now connected my skyglass via WiFi and have all apps working but no live sky tv channels.

What am I doing wrong? Is it the VM broadband only package or how I've connected the two?

First thing to try is pull the plug for a few minutes on your tv ..... it clears all manner of bugs