topic Re: Paramount + in Sky Glass

Paramount +

MC001 — Tue, 10 Sep 2024 13:04:34 GMT

Hi. My sky cinema account is not linking to paramount. I scan qr but it wants me to pay for paramount when I log in

Re: Paramount +

Fothergill1 — Tue, 10 Sep 2024 14:57:51 GMT

Hi @MC001 You don't mention if you have recently moved from another Sky product to Glass/Stream but if you have your Marketplace subscriptions are cancelled so you have to re-register (see the following link): https://www.sky.com/help/articles/sky-marketplace-upgrade

If not, have you registered for Paramount Plus through Sky? You should be able to register (or re-register if applicable) as follows:

Go to the bottom of the home page and select the following in this order: MySky / your products / (enter your PIN) / App Subscriptions

Select App subscriptions / Current / and then Paramount + Monthly. Hopefully it will say £0 per month as you have Sky Cinema. If so select Activate subscription.

Also, see the following link:

https://www.sky.com/help/articles/sky-marketplace-subscribe-to-paramount-plus

NB - It is exactly the same procedure if you want to sign up to Discovery +

Good luck 🤞

Re: Paramount +

MC001 — Tue, 10 Sep 2024 19:46:21 GMT

Thanks. That's really helpful. I have changed from Q to glass.
From your instructions I then had to go to sky shop but there the cost was 0.
cheers

Re: Paramount +

GTAC41 — Mon, 30 Sep 2024 19:57:32 GMT

I haven't switched, I've joined and I had Paramount as part of my Sky Cinema package. Today it asked me to sign in for the first time. I followed your instructions and I have no App subscriptions. I've been using Paramount + without issue for weeks and I've no idea why it has suddenly requested this. It keeps asking me to pay

Re: Paramount +

MC001 — Tue, 01 Oct 2024 06:25:08 GMT

Did you go to the sky shop? That where I had to add Paramount - although the cost was zero and I didn't pay extra.

Re: Paramount +

GTAC41 — Mon, 07 Oct 2024 19:49:39 GMT

Yeah I've gone to Sky Shop but it is still only offering me a paid sign on. Either £6.99 monthly or an annual fee of £69

I was able to use the service for a while and then it has just disappeared.