topic Re: Cannot activate sky glass - Error that cannot get to activation page in Sky Glass

Cannot activate sky glass - Error that cannot get to activation page

Sillencek — Fri, 27 Sep 2024 17:49:39 GMT

When we get to sky.com/activate and are logged we get an error oops there's been a problem

Re: Cannot activate sky glass - Error that cannot get to activation page

Jporch316 — Fri, 27 Sep 2024 21:57:55 GMT

@Sillencek wrote:
When we get to sky.com/activate and are logged we get an error oops there's been a problem

This is normally due to logging in with the incorrect email address .... you need to use the email address you used to purchase sky glass ..... even if you had a previous sky login

Re: Cannot activate sky glass - Error that cannot get to activation page

BRW1983 — Sat, 28 Sep 2024 15:51:35 GMT

@Sillencek wrote:
When we get to sky.com/activate and are logged we get an error oops there's been a problem

Make sure you are using the email address you used to sign up to Sky Glass and not your username (as they may be different)