topic Re: Network connection issue in Sky Glass

Network connection issue

RohitAgarwal — Fri, 27 Sep 2024 08:56:28 GMT

I need MAC address to connect my WiFi with sky stream but i don't how to find the mac address. Can you please help me to find it . I bought the sky stream from last 4 days but can't enjoy it atm because of this problem. Please help me asap

Re: Network connection issue

mikealanr — Fri, 27 Sep 2024 10:33:27 GMT

@RohitAgarwal

You go settings> system management > system info

You will see Mac address WiFi and ethernet.

This however will only be available once the puck has been activated, you may need to connect your puck to a 4g hotspot, get the info and then reset the network connection in settings > network > advanced. And the join to your WiFi.

MikeAlanR

Re: Network connection issue

RohitAgarwal — Fri, 27 Sep 2024 12:33:13 GMT

Yeah it's work now . Thanks ☺️