topic Re: No tv Internet connection in Sky Glass

No tv Internet connection

Tony+Arnall — Sun, 08 Sep 2024 15:15:59 GMT

It seems to be connected to the broadband router, but there's no Internet try to reset it but nothings happened

Re: No tv Internet connection

Jporch316 — Sun, 08 Sep 2024 16:32:35 GMT

@Tony+Arnall wrote:
It seems to be connected to the broadband router, but there's no Internet try to reset it but nothings happened

Do you have internet on any other devices ?

have you tried pulling the plug for 10 mins?

there's a setting to reset network settings also if you have tried the above

Re: No tv Internet connection

KateWinslet — Mon, 09 Sep 2024 16:52:53 GMT

If the device shows it's connected to the broadband router but has no internet access, try the following steps: restart your router and the device, check for any service outages with your ISP, and ensure all cables are securely connected. If the issue persists, contact your ISP for further assistance.

Re: No tv Internet connection

Fothergill1 — Mon, 09 Sep 2024 18:09:18 GMT

@Tony+Arnall I have experienced the same issue on occasions (it's pretty rare though). The following should help: Put the Glass TV into Standby and then unplug both your Glass and Broadband router. Leave for a couple of minutes and then plug your router back in and wait for it to finish rebooting. Once it has rebooted plug your Glass/Puck TV back in and when that has also rebooted you should have your internet back.