https://helpforum.sky.com/t5/Sky-Glass/Frozen-Screen/m-p/4740920#M144740 <P>Every now and then my Sky Glass freezes. No matter how many times I restart it and reboot it, it still happens. I press buttons on the remote and nothing happens for about 30 seconds, then goes back to normal. It does it constantly and really bugging me now!</P> Wed, 04 Sep 2024 13:40:31 GMT Daisyblackham19 2024-09-04T13:40:31Z https://helpforum.sky.com/t5/Sky-Glass/Frozen-Screen/m-p/4740920#M144740 <P>Every now and then my Sky Glass freezes. No matter how many times I restart it and reboot it, it still happens. I press buttons on the remote and nothing happens for about 30 seconds, then goes back to normal. It does it constantly and really bugging me now!</P> Wed, 04 Sep 2024 13:40:31 GMT https://helpforum.sky.com/t5/Sky-Glass/Frozen-Screen/m-p/4740920#M144740 Daisyblackham19 2024-09-04T13:40:31Z https://helpforum.sky.com/t5/Sky-Glass/Frozen-Screen/m-p/4741197#M144750 <P>That's can sometimes be an indication of poor WiFi signal&nbsp;</P><P>&nbsp;</P><P>can you try using an Ethernet cable to connect to the router and see if the problem persists ?</P><P>&nbsp;</P><P>also you can check the speed your glass tv is getting by using the network test in the native Netflix app. You want to be seeing more than 30mb really&nbsp;</P> Wed, 04 Sep 2024 17:46:45 GMT https://helpforum.sky.com/t5/Sky-Glass/Frozen-Screen/m-p/4741197#M144750 Jporch316 2024-09-04T17:46:45Z