topic Re: No tv in Sky Glass

No tv

Helen105 — Tue, 03 Sep 2024 16:19:24 GMT

TV not been loading since Sunday finally got some help today and it's a problem with the TV yesterday they are gonna replace it but on til 10 th sept so that's 9 days or nights without TV great

Re: No tv

mikealanr — Tue, 03 Sep 2024 16:31:46 GMT

Hi @Helen105

Your only telling other customers.. what help are you after? Is your TV screen working? Can you get to the menus etc? Do you have a TV aerial?

If so turn WiFi off and see if the DTT (Freeview) works: https://www.sky.com/help/articles/tv-input-app-on-sky-glass

MikeAlanR

Re: No tv

Helen105 — Tue, 03 Sep 2024 17:50:44 GMT

No it's sky glass it works but no channels load they say it's a fault with the tv