topic Viewing issue in Sky Glass

Viewing issue

Cffe_201 — Fri, 30 Aug 2024 20:47:43 GMT

I'm fully subscribed but sky glass keeps saying I need to upgrade subscription rendering my whole TV useless including my pucks

Re: Viewing issue

mikealanr — Fri, 30 Aug 2024 21:07:20 GMT

Hi @Cffe_201

Try unplugging your TV for a few minutes at the mains and try again. Failing that is everything showing correctly in my Sky (i.e. your packs) and you have got whole home so you can watch on multiple devices?

MikeAlanR

Re: Viewing issue

Cffe_201 — Fri, 30 Aug 2024 21:09:10 GMT

I've tried that. Tried resetting and rebooting router it's affecting everything I have netflix that works but no live TV. Have spoken to sky and issue has been raised it's been out all day.