topic Sky Stream to Sky Glass in Sky Glass

Sky Stream to Sky Glass

Neil+Essex — Fri, 30 Aug 2024 13:38:39 GMT

Hi, I currently have 2 stream pucks but I'm going to get a second hand glass tv to replace one of the pucks , am I allowed to do that , if so what is the process and will one of the pucks go back to sky ?

Re: Sky Stream to Sky Glass

SKY1992bf — Fri, 30 Aug 2024 13:44:08 GMT

@Neil+Essex Yes you can has you will already have whole home due to two pucks

call sky directly to a) get the tv linked to your account and b) arrange the return of one puck assuming the puck was ordered after 24th February 2023

Re: Sky Stream to Sky Glass

Neil+Essex — Fri, 30 Aug 2024 14:21:37 GMT

Ok many thanks

Re: Sky Stream to Sky Glass

mikealanr — Fri, 30 Aug 2024 14:24:35 GMT

Hi @Neil+Essex

In addition to the advice already provided, see this information from Sky about adding 2nd hand devices to your account: https://www.sky.com/help/articles/buying-sky-glass-second-hand

MikeAlanR