topic Re: Repayment holiday in Sky Glass

Repayment holiday

Diane1002 — Mon, 19 Aug 2024 05:09:44 GMT

how do i apply for a repayment holiday please? Its difficult to deal with anyone over the telephone so would prefer to do it over the internet if possible 😬

Re: Repayment holiday

peter-marlow+1966 — Mon, 19 Aug 2024 05:47:27 GMT

We are all just customers here.

Re: Repayment holiday

Mister_Dalek — Mon, 19 Aug 2024 06:42:29 GMT

@Diane1002 wrote:
Hi
how do i apply for a repayment holiday please? Its difficult to deal with anyone over the telephone so would prefer to do it over the internet if possible 😬

Sky don't do payment holidays.
If you are having financial difficulties you will need to call Sky to discuss options.

Re: Repayment holiday

mikealanr — Mon, 19 Aug 2024 07:07:25 GMT

Hi @Diane1002

As pointed out you will need to call Sky as we are fellow customers. However Sky will only offer repayment holidays on the credit element. You will still need to pay for your subscription.See: https://www.sky.com/help/articles/sky-payment-holiday

However if you need support see: https://www.sky.com/help/articles/support-with-financial-difficulty

MikeAlanR

Re: Repayment holiday

mikealanr — Mon, 19 Aug 2024 07:06:47 GMT

Hi @Mister_Dalek

They do for the credit element: https://www.sky.com/help/articles/sky-payment-holiday

MikeAlanR