topic Re: Change delivery in Sky Glass

Change delivery

NKMcCall — Tue, 13 Aug 2024 17:06:42 GMT

Hi I need help rearranging delivery of sky glass and broad band

Re: Change delivery

MarkGoldsmith — Tue, 13 Aug 2024 17:17:24 GMT

You need to phone Sky, no one on this forum can assist as its a forum of other sky customers.

You can call on 150 from a Sky Talk Line or Sky Mobile.

If you haven't got a current Sky Mobile or Sky Talk this link should help:
https://www.sky.com/help/home Scroll down and click on ‘Need more help’ and it provides a 0333 number. If you are in the ROI on the same link change the flag in the very bottom corner to the ROI flag to obtain an 0818 number.

Re: Change delivery

GD1 — Tue, 13 Aug 2024 17:19:56 GMT

@NKMcCall In case your not aware your not contacting Sky Customer services, we are all customers here.

Your 2 other threads asking the same question have been removed, you don't need to keep posting the same question if you don't get a response straight away.

Have you checked your order tracking page to see if you can rearrange both delivery & broadband installation.

You should also be aware Broadband is installed 10 working days after placing the order and therefore would not be setup the day you receive your Glass TV.

To track your order https://www.sky.com/ordertracking