https://helpforum.sky.com/t5/Sky-Glass/Sky-Glass-remote-got-wet/m-p/4718601#M143686 <P>Hi <a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4147809">@Aoife79</a>&nbsp;</P><P>&nbsp;</P><P>Sky will not replace a damaged remote under warranty. You will need to replace this at your cost via Amazon as described here: <A href="https://www.sky.com/help/articles/damaged-or-lost-sky-glass-remote#:~:text=Damaged%20or%20lost%20your%20Sky,on%20Amazon.co.uk.&amp;text=If%20you%20bought%20your%20Sky,t%20arrived%2C%20contact%20Amazon%20Support" target="_blank">https://www.sky.com/help/articles/damaged-or-lost-sky-glass-remote#:~:text=Damaged%20or%20lost%20your%20Sky,on%20Amazon.co.uk.&amp;text=If%20you%20bought%20your%20Sky,t%20arrived%2C%20contact%20Amazon%20Support</A>.</P><P>&nbsp;</P><P>MikeAlanR</P> Mon, 12 Aug 2024 14:26:27 GMT mikealanr 2024-08-12T14:26:27Z https://helpforum.sky.com/t5/Sky-Glass/Sky-Glass-remote-got-wet/m-p/4716679#M143684 <P>Hi our sky glass remote was dropped into water last night. I took batteries out and left it in a bag of rice overnight and still not working. I need a replacement asap. Who do I contact on a weekend?</P> Sat, 10 Aug 2024 13:34:09 GMT https://helpforum.sky.com/t5/Sky-Glass/Sky-Glass-remote-got-wet/m-p/4716679#M143684 Aoife79 2024-08-10T13:34:09Z https://helpforum.sky.com/t5/Sky-Glass/Sky-Glass-remote-got-wet/m-p/4718601#M143686 <P>Hi <a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4147809">@Aoife79</a>&nbsp;</P><P>&nbsp;</P><P>Sky will not replace a damaged remote under warranty. You will need to replace this at your cost via Amazon as described here: <A href="https://www.sky.com/help/articles/damaged-or-lost-sky-glass-remote#:~:text=Damaged%20or%20lost%20your%20Sky,on%20Amazon.co.uk.&amp;text=If%20you%20bought%20your%20Sky,t%20arrived%2C%20contact%20Amazon%20Support" target="_blank">https://www.sky.com/help/articles/damaged-or-lost-sky-glass-remote#:~:text=Damaged%20or%20lost%20your%20Sky,on%20Amazon.co.uk.&amp;text=If%20you%20bought%20your%20Sky,t%20arrived%2C%20contact%20Amazon%20Support</A>.</P><P>&nbsp;</P><P>MikeAlanR</P> Mon, 12 Aug 2024 14:26:27 GMT https://helpforum.sky.com/t5/Sky-Glass/Sky-Glass-remote-got-wet/m-p/4718601#M143686 mikealanr 2024-08-12T14:26:27Z