Sky glass remote not working light on buttons work but not in the correct way

Harvey15 — Sat, 10 Aug 2024 21:26:01 GMT

The buttons aren't working in the correct way

Re: Sky glass remote not working light on buttons work but not in the correct way

mikealanr — Sun, 11 Aug 2024 08:57:00 GMT

Try unpairing pairing and repairing you remote as outlined in this article: https://www.sky.com/help/articles/remote-control-help-sky-glass

If that doesn't work you can ask Sky for a replacement under warranty by using this form: https://www.sky.com/help/forms/streaming-tv-remote or order them off Amazon if out of warranty.

If you have a Sky Q remote you can also pair these to work with Glass.

MikeAlanR