https://helpforum.sky.com/t5/Sky-Glass/Skyglass-keeps-freezing/m-p/4708621#M143228 <P>Skyglass keeps freezing - for example when watching Eastéders</P> Thu, 01 Aug 2024 15:29:39 GMT JonBoyle 2024-08-01T15:29:39Z https://helpforum.sky.com/t5/Sky-Glass/Skyglass-keeps-freezing/m-p/4708621#M143228 <P>Skyglass keeps freezing - for example when watching Eastéders</P> Thu, 01 Aug 2024 15:29:39 GMT https://helpforum.sky.com/t5/Sky-Glass/Skyglass-keeps-freezing/m-p/4708621#M143228 JonBoyle 2024-08-01T15:29:39Z https://helpforum.sky.com/t5/Sky-Glass/Skyglass-keeps-freezing/m-p/4708624#M143229 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4140039">@JonBoyle</a>&nbsp;</P> <P>I've moved your post from the Sky Q board as you mention Glass.&nbsp;</P> Thu, 01 Aug 2024 15:34:03 GMT https://helpforum.sky.com/t5/Sky-Glass/Skyglass-keeps-freezing/m-p/4708624#M143229 Daniel0210 2024-08-01T15:34:03Z https://helpforum.sky.com/t5/Sky-Glass/Skyglass-keeps-freezing/m-p/4708628#M143230 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4140039">@JonBoyle</a>&nbsp;wrote:<BR /><P>Skyglass keeps freezing - for example when watching Eastéders</P><HR /></BLOCKQUOTE><P>Do you have it connected to the internet via Wifi or ethernet cable?</P><P>&nbsp;</P><P>What is the broadband speed you are getting to your property?</P><P>&nbsp;</P><P>What download speed is the Sky Glass getting? (to check this open Netflix on the Sky Glass, go to Get Help -&gt; Check Your Network and it will run the diagnostics).</P> Thu, 01 Aug 2024 15:35:58 GMT https://helpforum.sky.com/t5/Sky-Glass/Skyglass-keeps-freezing/m-p/4708628#M143230 MarkGoldsmith 2024-08-01T15:35:58Z