topic Re: Sky Glass continues to freeze in Sky Glass

Sky Glass continues to freeze

Brian0501 — Wed, 31 Jul 2024 21:07:57 GMT

Watching the Olympics picture freezes sound continues then visa versa why?...not paying for such poor service

Re: Sky Glass continues to freeze

MarkGoldsmith — Wed, 31 Jul 2024 21:11:09 GMT

@Brian0501 wrote:
Watching the Olympics picture freezes sound continues then visa versa why?...not paying for such poor service

How do you have it connected to the internet via Wifi or ethernet cable?

What broadband speed are you getting to you property?

What download speed is the Glass actually getting? (to check this, open Netflix on the Sky Glass, go to Get Help -> Check Your Network and it will run the diagnostic)

Re: Sky Glass continues to freeze

Exiled-in-HH — Thu, 01 Aug 2024 10:56:56 GMT

@Brian0501 wrote:
Watching the Olympics picture freezes sound continues then visa versa why?...not paying for such poor service

Is that via the BBC or Eurosport or Discovery+?