topic Re: Cancel MUTV in Sky Glass

Cancel MUTV

Hector500 — Wed, 31 Jul 2024 09:34:45 GMT

I have MUTV which I purchased via the onscreen process. I now want to remove MUTV however there is not an option via MySky. Can someone advise?

Re: Cancel MUTV

GD1 — Wed, 31 Jul 2024 09:39:24 GMT

@Hector500 Have you checked My Sky on your Glass Settings menu under Your products - App subscriptions

Re: Cancel MUTV

Hector500 — Wed, 31 Jul 2024 11:08:08 GMT

Hi Yes I have just checked. It shows MUTV and it's active. Rolling subscription. There is no option to remove

Re: Cancel MUTV

Fothergill1 — Wed, 31 Jul 2024 11:24:05 GMT

Hi @Hector500 Give Sky customer services a call and they will cancel it for you.

If Sky is you mobile provider you can phone them by dialling 150.

If it is not your provider follow this link https://www.sky.com/help/home and scroll down to need more help, click on this and you will see an 0333 phone number to use to call Sky. Unfortunately I cannot include the actual phone number as the forum filters will block it.

If the Chatbot asks if you want a web link say NO or it just brings you back to this forum.