topic Re: Optical out put in Sky Glass

Optical out put

Mortified — Wed, 24 Jul 2024 21:56:47 GMT

I am deaf / hard of hearing

I need to know before I get sky glass if there is an optical output on sky glass tv so I can connect to loop system for my hearing aids

Re: Optical out put

TimmyBGood — Wed, 24 Jul 2024 22:00:41 GMT

@Mortified

There is no optical audio output socket on the current Glass television set.

Some users have been successful with adding an external (e)ARC HDMI audio extractor, but that's far from guaranteed.

It's also now possible to pair some (but not all) Bluetooth receiver devices with Glass.

Re: Optical out put

mikealanr — Wed, 24 Jul 2024 21:59:05 GMT

Hi @Mortified

No there isn't an optical output. It supports eArc or Bluetooth.

See spec: https://www.sky.com/glass/technical-specifications

MikeAlanR

Re: Optical out put

Mortified — Wed, 24 Jul 2024 22:02:42 GMT

Thanks that's answered my question sky glass not for me then as I need optical output as loop system are not blue tooth ect

very surprised no optical output all new tvs come with it now days sky need to catch up I guess

Re: Optical out put

TimmyBGood — Wed, 24 Jul 2024 22:51:55 GMT

@Mortified wrote:

very surprised no optical output all new tvs come with it now days sky need to catch up I guess

The current Glass model is now three years old, but yes, it was something of an omission even at launch in 2021. One possibility is that the chipsets and PCBs available in bulk at that time (during the pandemic silicon component crisis) didn't permit inclusion, or it may have been a design choice specifically to minimise ports.

Re: Optical out put

Exiled-in-HH — Thu, 25 Jul 2024 06:46:49 GMT

Haven't the Sky Accessibility Team produced a solution for this issue?

There should be a recommendation for a HDMI to TOSlink converter that WORKS🤔

Re: Optical out put

TimmyBGood — Thu, 25 Jul 2024 06:54:36 GMT

@Exiled-in-HH wrote:

Haven't the Sky Accessibility Team produced a solution for this issue?

Not as far as I'm aware. I'm sure their lawyers can argue about the definition of 'reasonable adjustment' in this context but I believe that applies to sectors such as employment and non-domestic environments rather than consumer product design.

Re: Optical out put

Exiled-in-HH — Thu, 25 Jul 2024 07:01:07 GMT

The Sky Acceesibiility Team exists to address such issues ... is there information available to say Sky Glass TVs do not work with loop link hearing aid systems🤔

Re: Optical out put

TimmyBGood — Thu, 25 Jul 2024 18:40:06 GMT

@Exiled-in-HH

Loop systems running on optical audio are now somewhat archaic: many recent hearing aid models will pair directly using Bluetooth.

I suspect the Accessibility team would be reluctant to suggest any particular audio extractor because the specification and availability of such things is distinctly variable.

Re: Optical out put

Exiled-in-HH — Thu, 25 Jul 2024 18:40:53 GMT

Have the Sky Acessibility Team published that advice?

Re: Optical out put

Mortified — Thu, 25 Jul 2024 18:44:25 GMT

Well if you have the money to pay hundreds of pounds for blue tooth hearing aids that's fine. The ones on the NHS are basic and the loop system you have to pay for yourself and they are not cheep

Re: Optical out put

Db101965 — Tue, 04 Nov 2025 18:55:05 GMT

Because Sky Glass Gen2 has a fairly decent integrated soundbar I guess the designers thought an Optical output would not be a necessity.

Re: Optical out put

Mortified — Tue, 04 Nov 2025 19:13:57 GMT

Well guess the sky development team have not consulted the deaf community to see what is there needs 😡 sound bar might be fantastic for normal hearing people. The sound bar is of no use to me